Elevated Pet Essentials, Elevated Impact
Our premium pet accessories blend ethical craftsmanship with timeless design. Each purchase directly supports animal welfare initiatives worldwide, creating a cycle of compassion that extends beyond your home.
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Crafted from high-quality, durable ceramic, this bowl not only ensures long-lasting use but also adds a touch of elegance to your pet’s dining area.
Paws & Claws Chronicles
Stories and tips on animal care and advocacy
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Curious about our products or mission? We're all ears and happy to help. Just drop us a line!
Email Info@athenaspaw.com
Average response time 4 hours
Shipping & Returns
Shipping & Returns
1. Processing Time:
All orders are processed within 1-3 business days. Orders are not processed on weekends or holidays. If we experience a high volume of orders or there are unexpected delays (e.g., due to supply chain issues), shipping may be delayed. We will notify you via email if there are any significant delays in shipping your order.
2. Shipping Methods:
We offer the following shipping options to meet your needs. Available shipping methods include:
- Standard Shipping (5-8 business days)
- Expedited Shipping (2-3 business days)
At checkout, you will be able to select your preferred shipping method based on the options available for your location.
3. Shipping Rates:
Shipping rates are calculated at checkout based on the weight of your order. We offer free standard shipping on orders over $150 within the contiguous United States.
4. Tracking Your Order:
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment until it arrives at your doorstep.
5 Missing or Damaged Items:
If your order arrives and is missing items or if you receive a damaged product, please contact our customer service team within 48 hours of receiving your order. We will work with you to resolve the issue promptly.
6 . Address Accuracy:
To ensure timely delivery, please provide accurate and complete shipping information at checkout. We are not responsible for orders that are delayed or misdelivered due to incorrect addresses provided by the customer.
7. Customer Support:
If you have any questions or concerns regarding your order or our shipping policy, please feel free to reach out to our customer support team at support@athenaspaw.com We are here to help!
Thank you for choosing us for your shopping needs. We appreciate your business and look forward to serving you!
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Please note that our shipping policy is subject to change, and we recommend checking this page periodically for updates.